emotional intelligence Tag

Leadership 101: The Midnight Coaching EmailLet me take you back to the year 2011.  This was a big year for us, as Susco had made a big name for itself as one of the first movers in mobile app development studios in the State of Louisiana.  We were growing revenue at 50% per year and collecting awards like they were going out of style. At the time I was a babe at 33, not a grey haired 39 year old –  so needless to say, the success started going to my head. I thought of myself as being very emotionally intelligent with how I dealt with people, but it’s very easy when growing a company to do a great job focusing on the way you treat your clients and referral sources but not apply the same effort with your staff.  This blind-spot almost cost me one of my best employees at the time.  In the interest of protecting the innocent, I’ll refer to them as “Jim”.  So, here we go…