In a fast-paced, connected world, how can companies keep their clients engaged and satisfied? Even if your business model is selling fungible, disposable widgets, customers look for two-way conversations about their experiences. This is even more true for companies that provide professional services. Clients need to know you'll provide support when needed, yet live support can cause its own problems when resources are stretched thin. Creating a client portal creates a win-win situation for you and your clients.
Is your software development team listening to you? Good project communication helps prevent costly rework and ensures that product owners and development teams understand each other.
We don't speak the same language, even if we're both speaking English.
We all know that feeling of frustration when we're trying to communicate and just not getting through. I spelled it all out in careful detail, and all I see are blank looks. Were they even paying attention? This is an important project! Is my software development team listening to me at all?