IT systems require continuous improvement to meet the changing and growing needs of a business. In the span of a few years, an off the shelf system may no longer meet ther demands of daily workflows or new feature requests. Data may get locked in a system that can no longer securely store it. Or, as the quantity of data scales, software performance and stability often deteriorate.
While there are many indications of an outdated system, it is often hard for an enterprise to know when it’s time to invest in an overhaul. Workarounds and minor feature upgrades may buy more time, but investing in a custom software solution could bring a higher ROI in the long-term.