Our goal is to help break down barriers in how we perceive problem-solving.

Explore how leveraging paradigms in digital transformation can yield massive breakthroughs in personal transformation and vice versa.

September 14, 2023

My Personal Development Toolkit & History

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I was just on the This Life without Limits podcast: audio here and video here! Purpose of this Post I wanted to compile a master list of concepts I’ve learned to drive personal transformation and how those concepts can be applied to one’s business / professional life. There is more content to come, but there’s […]

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AI chip on mobile phone.

June 12, 2024

The Role of Technology in Scaling IA Firms

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Embracing AI, mobile apps, and modern claims management systems as a growth lever can mean all the difference for your business. Key takeaways: Insurance adjusting is a competitive industry, and client demands constantly change. Firms seeking to scale their business must apply foresight, strategy, and the right technology. It’s the only guarantee they’ll process claims […]

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Concept photo of the lifecycle of an IA firm

June 5, 2024

The 4 Stages of Growth of an IA Firm


Challenges abound throughout an IA firm’s lifecycle. Strategic planning, adaptation, and technology partnerships can ensure success. The lifecycle of an independent adjusting (IA) firm comprises different stages, each with unique challenges and opportunities. Early on, there’s a high growth potential, but limited resources and a lack of an established track record hold the company back. […]

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Hand touching automation button inscription

May 15, 2024

Reducing Costs through Innovative Claims Management Solutions


Eliminate manual processes and automate claims processing with innovative Susco solutions. This will cut costs and streamline workflows. Key takeaways: The inefficiencies inherent in traditional manual claims processing take a heavy toll on insurers: stacks of paperwork inundate employees’ desks, data is scattered across disparate locations, stakeholders are in the dark about the status of […]

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Puzzle pieces showing the words hidden costs on and under one piece.

May 8, 2024

Transforming Claims Management for Enhanced Profitability

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Beneath the seemingly calm surface of insurance operations lie hidden expenses akin to the submerged bulk of an iceberg. These concealed costs, often overlooked or underestimated, significantly impact the profitability and efficiency of insurance adjusting firms.  Recognizing and addressing these hidden expenditures is pivotal in navigating the complexities of modern business and achieving sustained financial […]

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A businessman sits with fingers on a laptop keyboard. Above the keyboard, hover icons for AI, money, a target, a car, and a checklist.

April 24, 2024

You’ve Come a Long Way, Baby – The History and Evolution of Insurance Claims Management


Technology is increasing efficiency and saving money, and there’s no end in sight. Claims adjusting is a profession that dates back centuries, to when the first insurance company was established in 1680 in London. In the United States, Benjamin Franklin co-founded the Philadelphia Contributorship in 1752. The modern insurance claims adjuster role evolved from the […]

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