September 18, 2024

Raise The Bar For Client Satisfaction With Seamless Adjuster Integration

in: Business, Transformation

Are you struggling to deliver top-tier customer satisfaction? Disjointed systems could be holding you back. Discover the seamless benefits of adjuster integration. Benjamin Franklin certainly hadn’t envisioned insurance adjusting (IA) in the 21st century when he remarked that only death and taxes are certain in life. Let us explain. Digital transformation has pushed IA firms […]

September 4, 2024

Data-Driven Decision Making: Leveraging Integrated Systems for Better Outcomes

in: Business, Data, Transformation

In the era of big data, integrated systems and sophisticated analytics tools set businesses apart. Start your journey to data-driven decision-making by reading this insightful guide: Raise your hand if you’ve ever made a decision based on your “gut” without thoroughly examining the underlying facts. If you’re feeling guilty, don’t. It’s surprisingly common—over 50% of […]

July 24, 2024

Part 3: Surviving a CAT: Integration and Custom Systems in Claims Management

in: Business, Software, Transformation

Delve into the complexities of transitioning from small-scale manual processes to integrated systems within larger firms. Emphasizing the importance of selecting the right platform and partner, the discussion highlights the challenges and benefits of custom-built systems versus third-party solutions.

July 19, 2024

Part 2: Surviving a CAT: Adapting in an Adjusting Industry

in: Design, Programming, Software, Transformation

In this segment, the team discusses a poll about how companies manage their IT infrastructure, revealing insights into the use of in-house IT staff, managed service providers (MSPs), and self-managed systems. They explore the complexities and challenges of scaling IT operations, emphasizing the importance of phased implementation, integration, and maintaining a simple yet effective user […]

July 17, 2024

Surviving a CAT: Transitioning to Automation

in: Design, Developers, Programming, Software, Transformation

In this segment, we dive into how the industry has shifted from small “mom and pop” setups to big firms, focusing on changes in processes and automation over the years. We talk about the challenges modern adjusters face, the need for phased execution in implementing systems, and why keeping the user interface simple and intuitive […]