Software

Over the past decade, Software-as-a-Service (SaaS) has become vital to the success of many businesses by providing cloud-based computing. Salesforce is a prime example. By making it easy for salespeople to organize information about current and prospective clients, Salesforce has helped numerous companies manage their...

checking mobile app data Extending your team's productivity tools to the mobile space can be a game-changer in many ways. Your mobile workforce enjoys greater efficiency and convenience, while your back office team sees timely and accurate data capture. Win-win! How can you tell, though? Measuring enterprise mobility ROI needs careful thought and management.

Defining return on investment (ROI)

The first step is always to define the question. According to Merriam-Webster, ROI = (Net Profit / Cost of Investment) x 100. That's a great, basic definition. The next step is to figure out how to apply that definition to your specific enterprise mobile apps so you can determine your enterprise mobility ROI. Basically, you're measuring ROI for a tool. It's not a straightforward calculation like cost of goods sold for merchandise, after all. It can be done, though. Let's take a look at a few approaches that can give you insight into the value of your mobility investment.

Platform as a Service PaaSCloud computing, with its related software, platform, and infrastructure service models, has changed the way people use technology. It's so common that many people don't think about, say, webmail or online document sharing as a cloud computing service; it's just a normal part of the landscape. Both individuals and organizations use many cloud computing services. While Salesforce CRM is a widely used software as a service (SaaS) product, Salesforce also offers its Force.com platform in the PaaS (platform as a service) space. Is Force.com a real PaaS?