Posted at 20:18h
We get this question a lot from business owners in the middle of a growth phase. Often, they are already using systems for accounting and CRM (Customer Relationship Management), and they are not sure what processes could be improved, and if there is a business case to improve them.
Over the years, we've identified a number of clear indicators that it's time to invest in technology. This can be in the form of implementing a pre-existing Software-as-a-Service (SaaS), implementing a platform solution, or developing a custom software solution. We'll elaborate in an upcoming post on which of the 3 solutions is the right fit for you, but for now let's focus on the "smell test" of determining if there is a need. Some are obvious, while others are more subtle.