October 25, 2023

Claims Management Software Conversions: Strategies for Success

in: Business, Leadership, Transformation Tagged: Insurance software conversions, insurance software transitions

Insurance software conversions have many challenges, uncertainties, and potential pitfalls. Learn how to modernize the right way with this insightful guide.

September 14, 2023

My Personal Development Toolkit & History

in: Digital+Personal Transformation, Leadership, Transformation

I was just on the This Life without Limits podcast: audio here and video here! Purpose of this Post I wanted to compile a master list of concepts I’ve learned to drive personal transformation and how those concepts can be applied to one’s business / professional life. There is more content to come, but there’s […]

August 19, 2019

The Intersection of Digital + Personal Transformation

in: Leadership, Transformation

Today’s my 42nd birthday, and I have a lot to reflect on. As the CEO of a software development firm, I’ve had the privilege of being involved in digital transformation (DX) projects for organizations large and small for almost 20 years. In that time, I’ve assumed many roles — champion, product owner, architect, developer, project […]

May 15, 2017

The Midnight Coaching Email

in: Business, Leadership Tagged: custom software development, emotional intelligence, leadership

Let me take you back to the year 2011. This was a big year for us, as Susco had made a big name for itself as one of the first movers in mobile app development studios in the State of Louisiana. We were growing revenue at 50% per year and collecting awards like they were going out of style.

At the time I was a babe at 33, not a grey haired 39 year old – so needless to say, the success started going to my head. I thought of myself as being very emotionally intelligent with how I dealt with people, but it’s very easy when growing a company to do a great job focusing on the way you treat your clients and referral sources but not apply the same effort with your staff. This blind-spot almost cost me one of my best employees at the time. In the interest of protecting the innocent, I’ll refer to them as “Jim”. So, here we go…