softwares
September 27, 2017
Software Automation Isn’t A Job Killer
in: Business, Developers, Programming, Software Tagged: automation, business productivity, custom software development, softwares
Can software replace my job? It’s a concern with roots going back centuries to the arrival of the first automated power looms in 18th-century England, continuing into more modern times with the large claw-like robots that build automobiles. Today it seems there are hundreds of websites making their living pushing clickbait headlines describing the perils […]
September 18, 2017
User Support Isn’t Always a PICNIC
in: Developers, Programming, Software Tagged: Developers, software development, softwares, tech support, technical support, testing, user support
It’s easy to assume that someone needing user support is not using the application correctly. What if there really is a bug? We’ve all seen the acronyms from user support techs: ID-10-T errors, PICNIC, PEBKAC, and so on. On the one hand, they’re pretty mean-spirited (but kinda funny). On the other hand, who can blame user […]