software

April 23, 2018

Signs You Need to Overhaul Your Legacy System (i.e. that custom software you had built over 5 years ago)

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  We see it all the time: a company has a long-established software system that’s either fully custom or has been customized to fit just right. It’s perfect, or as nearly perfect as software can be. And then the company grows. It evolves with the changing marketplace. Little by little, that perfect fit starts to […]

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April 13, 2018

Make your patients happier and healthier with a Patient Portal

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More and more health care providers are using web and mobile applications to communicate with their patients. In 2016, for example, the American Hospital Association reported that 92% of their hospitals provided patients with access to their health data via patient portal applications. These portals offer significant benefits to patients, providers, and administrative teams.

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March 22, 2018

Writing Software Requirements 101

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Writing software requirements should be easy, right? Right? Of course we know exactly what we need and can tell you exactly what the software should do. Unfortunately, it’s not always so easy. Writing software requirements well takes detailed, deep thought about business requirements. It also takes clear communication between the people who will use the software […]

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February 15, 2018

Monolithic Rollouts of Legacy System Replacements

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Legacy system conversion projects are always challenging. Rollout strategy can make a huge difference in successful user adoption and overall project success. Only when I began writing them down did I realize that I had recurring dreams.  I had believed that my dreams were largely random and varied, but instead I learned that I had […]

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February 9, 2018

Salesforce user adoption, Part I: Signs you don’t have buy-in from your org on using Salesforce

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Now that your company has rolled out its shiny new CRM system, you’ll want to make sure your team is fully on board. How can you track Salesforce user adoption? What are the signs you don’t have full buy-in from your organization on using Salesforce? Of course, there are many useful reports available in the […]

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