All Posts

Three Reasons to Replace Your SaaS


Over the past decade, Software-as-a-Service (SaaS) has become vital to the success of many businesses by providing cloud-based computing. Salesforce is a prime example. By making it easy for salespeople to organize information about current and prospective clients, Salesforce has helped numerous companies manage their teams. However, some SaaS applications cause more problems than they solve. Business owners who have experienced these frustrations should consider whether the benefits of maintaining their current SaaS applications outweigh the costs of replacing them.

High Licensing Fees

As companies grow, the number of employees using a system does too. Software purchased to originally serve 20 to 30 users may not make financial sense when use has expanded to 100 or 500 employees. Businesses may be paying $100,000 a year in per-user fees for software features that aren’t even used by all employees. Instead of continuing to invest in SaaS applications that haven’t evolved with growth, companies should consider a custom system that fits their exact workflow and ultimately saves money.

Security Breaches

SaaS applications are cloud-based, meaning companies that use them must entrust sensitive data to third-party service providers. Because each vendor hosts multiple users on the same server, valuable information may become vulnerable to hacking. Again, a little research can provide vital insight. Business owners should look into the security measures their SaaS vendors use to protect their companies. If their methods are outdated, finding alternative solutions should become a priority.

Poor Integration

Cloud-based programs provide the same services to every business they host. Sometimes a standardized model isn’t a good fit for a business’s particular needs. Additionally, integrating SaaS solutions with in-house programs may require technical knowledge beyond most companies’ current capabilities. Custom solutions are often a better fit for innovative businesses who struggle to find software that can execute the specialized tasks that are vital to their operations.

If you’ve determined that your company’s SaaS vendor no longer meets your needs, Susco can help you find a solution that does. By using our development process, we can build custom, reliable programs that increase efficiency and facilitate growth. We’ll provide you with a team that can seamlessly integrate our applications into your daily workflow. To learn more about how our custom solutions can benefit your business, contact us at (504) 264-9343.

Recent Posts

My Personal Development Toolkit & History

I was just on the This Life without Limits podcast: audio here and video here! Purpose of this Post I wanted to compile a master list of concepts I’ve learned to drive personal transformation and how those concepts can be applied to one’s business / professional life. There is more content to come, but there’s […]

How to Overcome Common Challenges When Automating Claims Management

The future of claims management lies in automation, yet many Independent Adjusting (IA) firms are held back by the hurdles of transitioning from manual processes. The promise of greater efficiency, precise accuracy, and improved client satisfaction is clear—but real-world obstacles, like resistance to change, tight budgets, and outdated legacy systems, often stand in the way. […]

The Benefits of Automating Claims Management Processes

For Independent Adjusting (IA) firms, managing claims manually can be a cumbersome, error-prone process that slows down cycle times and impacts overall efficiency.  Relying on outdated workflows can create significant challenges in a competitive environment where accuracy and speed are key to client satisfaction. Automation presents a solution that streamlines operations, reduces costly mistakes, and […]

Maximizing Efficiency with Integrated Claims Systems

Adjusting firms face a unique challenge: leveraging technology to enhance efficiency without sacrificing the human touch that clients value. As claims volumes grow and the demand for quick resolutions increases, many firms find themselves stuck choosing between ill-fitting off-the-shelf solutions and the overwhelming task of developing custom software. This is where the intersection of integrated […]