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What to Know About Claims Management System Integration With Symbility

A claims management system (CMS) integration with Symbility can take your claims resolution speed to unimaginable heights. Here’s all you should know:

Data is an extremely valuable asset in the insurance industry, but it’s not always easy to manage. Adjusters have grappled with the best way to keep claims moving forward since the beginning of insurance. Luckily, data centralization is proving to be the answer to this age-old question, and claims management system integrations are providing numerous benefits.

Today, data centralization platforms like Symbility are improving operational efficiency and helping insurance companies resolve claims faster than ever before. Here’s how to get an edge by integrating your claims management system (CMS) with Symbility.

What is Symbility?

Symbility is an intuitive claims management platform for carriers that facilitates seamless workflows through easy integration with all their insurance services partners. It has a complete suite of tools and acts as a single hub, where you can safely, easily, and efficiently do everything claims-related.

Some of its key features include:

  • Data centralization
  • A large database of pre-set measurement and pricing information to help you generate consistent and reliable cost estimates
  • Real-time updates, communication, task assignment, and document sharing to reduce delays and facilitate efficient collaboration between adjusters, claim carriers, and policyholders
  • Analytical tools to track and analyze claims data, discover patterns and trends, and measure performance
  • Comprehensive, custom reports for compliance, auditing, and management purposes
  • Real-time synchronization to improve the speed and accuracy of claims processing

Symbility currently has more than 50 available integrations, including CMS systems, interactive 3D models, weather forensics, aerial imagery, and real estate and construction data – with the number constantly rising. That’s because claims management system integrations can have a very positive impact on business operations.

How a claims management system integration with Symbility can be game-changing

Today’s policyholders are always expecting more, and they want quick and easy ways to interact with their insurance carriers so they can get back to their normal lives. 

Integrating Symbility with your CMS can help you meet these expectations and stay competitive. One way is through data centralization, because Symbility serves as a central repository for data collection, storage, and management. This keeps claims information organized, accurate, and easily accessible. This gives you:

  • A unified view of the customer and better clarity of the claims process
    You can view the full progression of a claim and filter down completed tasks to eliminate redundancies and keep everyone on the same page.
  • Quick and easy access to information
    This results in simpler, faster, and more efficient decision-making and claims resolution. Symbility reduces the life of a claim from FNOL to resolution by up to 0.6 days.
  • Accurate, consistent, and reliable claims data
    Data centralization eliminates repetition and makes it easy to identify and resolve any data errors and inconsistencies.
  • Enhanced security
    It’s easier to secure and control data access when all the information is in one place.

Claims management system integrations with Symbility typically work best with Java-based offerings because of their scalability and flexibility. You can capture photos, collect and input data, create and edit estimates, assign claims, and perform many other operations directly from the platform. All changes automatically sync, too, providing instant access to the most up-to-date information.

Advantages of building your CMS with Java

When building a CMS, it’s essential to use the right process and choose the appropriate framework, investigational device exemption (IDE), and programming language from the start to avoid unpleasant restrictions, limitations, or any other general issues in the future.

Java is currently one of the best options for developing a scalable, flexible, and custom CMS because of its platform independence, versatility, responsiveness, and security. Here’s what to know about tapping into it:

1. Platform independence

Building your CMS with Java eliminates all software and hardware dependencies. This essentially means that you can move your system between platforms in the future without significant redesign, code recompilation, or losses in time and resources.

2. Vast support

Java provides numerous frameworks and libraries for almost any project task and occasion – from the simplest to the most sophisticated code sections. Theplatform has existed for more than 20 years, so nearly all potential issues that may arise have already been addressed.  and Java provides a broad range of APIs that easily integrates with most databases, utilities, and third-party platforms like Symbility.

3. Simplicity, performance, and reliability

Unlike C++ and C, Java uses a simple syntax without features like operator overloading, explicit pointer concepts, and storage classes. The absence of these complex features makes it easier to debug and maintain your CMS. Java’s speed, stability, and predictable nature also deliver better overall performance and reliability.

4. Security

Java uses security as part of its design, making it safer than most programming languages. Its multi-level inherent garbage collection, code management, and bug detection systems significantly reduce the risk of data loss, memory leakages, security compromise, and issues associated with executing potentially unsafe or unstructured code in various environments. These benefits make it the best programming language for developing a sustainable solution.

Technology integrations can be difficult, expensive, and time-consuming. Getting two or more systems to speak to each other isn’t always an easy feat, especially when they are built to work independently. Figuring out all the intricacies may take up to a year sometimes, quickly adding up operational costs and lost opportunities.

Luckily, it doesn’t have to be that way. 

Let Susco aid your technology integrations

Do you plan to build a new CMS or improve your claims workflow, but don’t know where to start? Susco can help integrate Symbility with your CMS and ensure these systems efficiently work together for your goals. And if you currently use traditional claims management techniques or legacy infrastructure, we can migrate you to an efficient and future-proof system with Java.

Don’t get stuck with technology integrations. Leverage Susco’s 35+ years of collective experience with third-party integrations to keep moving. Reach out today and let us know how we may be of service.

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