Better Management for IA Firms: Explore Susco Resources

At a time when the insurance industry is going through rapid change and increased customer expectations, independent adjusting (IA) firms need the right technology to automate claims management and shorten cycle times. The right digital platform will modernize your operations and launch your firm to the next level.

In today’s fast-paced environment, traditional methods of managing resources and claims are no longer sufficient. The pressure to deliver faster, more accurate results is growing, and the need for a more efficient, integrated solution has never been greater.

IT systems require continuous improvement to meet the growing needs of a business. In a rapidly changing industry, an off-the-shelf system may no longer meet the demands of your application or your users. Many firms know they’re operating on outdated systems, but it’s hard to know when it’s time to invest in an overhaul. Workarounds may buy some time, but investing in a custom software solution could bring a higher ROI in the long-term. Learn more about overhauling an outdated system by downloading your free Legacy System Conversion Guide.

Outdated software is the number one barrier to growth in the insurance industry. Clunky digital processes are expensive and risky, and are often the root cause for failing to leverage economies of scale. In this whitepaper, we’ve detailed six software steps insurance companies can take to reduce overhead and serve more policyholders faster.

IA firms need the right claims management system to serve their customers efficiently and effectively while remaining cost-effective. The right solution will depend on your unique business and growth goals — so how do you know which claims management system is right for you? This whitepaper will lay out a cost-benefit analysis of investing in a Software as a Service system or using custom software.

Determining which third-party integrations are most useful to your organization can be a daunting task. Proper schedule and budget must be allocated to ensure their success, and they must be designed with high visibility and an intuitive user interface. This is key because this helps your adjusters and claims professionals feel empowered to manage them. Join our experts to learn how your next integration can be completed efficiently and without a hitch.

Are you confident that your IA firm can handle the surge of claims during the next catastrophic (CAT) event? From initial intake to final settlement, the processes that suffice for low-volume claims may falter under CAT volume pressure. In this recent webinar, “Is Your IA Firm Ready to Scale for the Next CAT?”, Susco Chief Architect John McCawley and Keystone Experts and Engineers founder Daniel Price host an insightful discussion on the critical bottlenecks of CAT claim management. Watch the webinar recording to learn more.