Susco Solutions, a leader in claims management software for the insurance industry, announces the release of several new features to RocketClaims™, its flagship claims management platform. The enhancements, available to all RocketClaims users, will further streamline claims processes, improve operational efficiency, and support business scalability.
These new features include:
- Time and Expense Billing – This critical update allows for accurate tracking and billing of time and expenses, essential for many organizations. It ensures efficient financial management and is especially important for independent adjusting (IA) firms looking to scale.
- Symbility Integration – By seamlessly integrating with Symbility, users can reliably handle high claim volumes, boosting system reliability and market reach.
- Bulk Claim Import – This update lets users save time by importing large volumes of claims data, reducing manual entry errors and increasing operational speed.
- Bulk Billing – Users can now consolidate invoices to simplify billing processes and reduce administrative overhead.
- Bulk Claim Assignment – A highly requested feature that enables efficient assignment of multiple claims and improving workflow for large, complex portfolios.
- Mobile-Friendly Adjuster Portal – A redesigned portal ensures adjusters can quickly update inspections and notes from the field, enhancing data accuracy and field efficiency.
- Advanced Notifications – New notification features improve communication and ensure timely updates, addressing a common user request for improved alert systems.
“Susco’s core purpose is to build systems which unleash human potential,” said Neel Sus, CEO of Susco Solutions. “People are at the core of every firm; when software reduces the time employees spend on manual or redundant data entry, employees have time to work on meaningful efforts such as more thoughtful claims assignment and follow-up, quality control, and process improvement. With the release and subsequent enhancements to RocketClaims, we now have a software-as-a-service (SaaS) product that will empower people to manage claims more efficiently, reduce errors, and streamline workflows.”
“Working with Susco has been an incredible experience during the development and deployment of RocketClaims. Their dedication and expertise have significantly contributed to [our] project’s success,” said Brad Stephens, EGA, CPAU, Chief Executive Officer of Vector Risk and RocketClaims user. “Susco has a very professional, hard-working, expert team and RocketClaims is a cutting-edge claims management system that we feel will quickly become a leading choice in the industry.”
RocketClaims’ new features are scheduled to be fully available by the first quarter of 2025, providing users with advanced tools for managing claims, billing, and data handling. These updates are particularly critical at a time when the insurance sector is seeing a surge in claims due to recent catastrophic hurricanes. To learn more about how Susco can help you transform your claims processes and request a RocketClaims demo, reach out to their expert team at https://suscosolutions.com/#contact.
About Susco Solutions: Birthed in the aftermath of Hurricane Katrina, Susco Solutions has specialized in custom software development for the insurance industry for the past two decades. RocketClaims™ is designed to unleash human potential by streamlining claims management for mid-market enterprises, with a focus on increasing adjuster productivity, automating processes, and improving customer satisfaction.
For more information, visit www.suscosolutions.com.