July 24, 2019

Optical Character Recognition: How Using OCR Software Can Increase Business Efficiency

in: Business Tagged: business efficiency, OCR Software

In our age of advanced technology, almost everything in the business world has gone paperless. However, many companies still rely on physical documents that are “unreadable” by computers, such as scanned copies and handwritten notes. The integration of optical character recognition (OCR) software can streamline internal processes and increase efficiency by translating this extraneous paperwork […]

April 23, 2018

Signs You Need to Overhaul Your Legacy System (i.e. that custom software you had built over 5 years ago)

in: Software Tagged: business efficiency, business productivity, Business Tag, custom software, legacy software, Legacy Systems, Programming tag, softwares

We see it all the time: a company has a long-established software system that’s either fully custom or has been customized to fit just right. It’s perfect, or as nearly perfect as software can be. And then the company grows. It evolves with the changing marketplace. Little by little, that perfect fit starts to pinch […]

April 6, 2018

Ways Salesforce can Improve Your Business Processes

in: Business, Software Tagged: business efficiency, business productivity, improve business processes, salesforce, salesforce automation

Now that you’ve implemented Salesforce and your team is reaping its benefits, it’s time to step up your game. You’re already rocking the CRM, streamlining the sales process, and using rich reports as feedback to keep on fine-tuning your sales machine. What’s next? Your business processes. Here are some ways you can use Salesforce automation […]

April 6, 2018

Improving Salesforce User Adoption

in: Business, Programming, Software Tagged: business efficiency, business productivity, Business Tag, salesforce, Salesforce administration, user support

Salesforce User Adoption, Part II: Improving Salesforce User Adoption Creating a great Salesforce app for your team is only part of the solution; the other part is getting your team to use the app. The best tool in the world is useless if it’s not used! You’ve seen plenty of tips about signs your team […]

March 29, 2018

You’re losing out by not having a Client Portal

in: Business, Software Tagged: business efficiency, client portal, client satisfaction, customer satisfaction, customer service, customer support, project communication

In a fast-paced, connected world, how can companies keep their clients engaged and satisfied? Even if your business model is selling fungible, disposable widgets, customers look for two-way conversations about their experiences. This is even more true for companies that provide professional services. Clients need to know you’ll provide support when needed, yet live support […]