September 18, 2017

User Support Isn’t Always a PICNIC

in: Developers, Programming, Software Tagged: Developers, software development, softwares, tech support, technical support, testing, user support

It’s easy to assume that someone needing user support is not using the application correctly. What if there really is a bug? We’ve all seen the acronyms from user support techs: ID-10-T errors, PICNIC, PEBKAC, and so on. On the one hand, they’re pretty mean-spirited (but kinda funny). On the other hand, who can blame user […]

February 13, 2015

Fun Mardi Gras Tech (Links from WWL-TV Appearance)

in: Mobile, Software Tagged: Apps, mobile apps, softwares

Susco CEO, Neel Sus, appeared on WWL-TV’s The 504 to discuss Mardi Gras and technology. Here is a list of companies discussed!