All Posts

Three Ways Custom CRM Software Benefits Businesses

Well-designed Customer Relationship Management (CRM) software can greatly increase a business’s bottom line by enhancing efficiency, improving security, and utilizing unique configurations. By customizing their CRM tool, businesses are even more equipped to meet those goals. Here are three ways that custom business software makes that happen.

Improving Efficiency and Internal Communications

A “one size fits all” model might be convenient for the company selling the software, but it isn’t convenient for the people using it. By customizing their CRM software, businesses don’t have to filter through unnecessary options and programs to get the information and tools they need. Custom software provides exactly the data each business needs. This improves efficiency and internal communications by allowing teams to easily access information.

Providing Protection Against Hackers

Data breaches and hacking have become a major concern for businesses. With standard software, if the technology becomes compromised, then all businesses that use it are potentially open to attack. Custom software is harder to hack, as only the individual business uses the software, so customer information can be more secure.

Tailoring Technology to Unique Business Needs

No two businesses are exactly the same, so why should each business use the same CRM tools? Similar to Salesforce, customized technology allows businesses to easily access and understand the precise customer data they need to maintain and build strong customer relationships. Because the software is specifically made to address the unique needs of each business, however, customer support is a breeze.

For businesses to be as successful as possible, they need to foster strong relationships with their customers, which comes from having custom CRM software tailored to their needs. Susco uses a six-step process to determine the best way to customize software for each unique business. Contact us to learn how we can build custom solutions to help your business succeed.

Recent Posts

My Personal Development Toolkit & History

I was just on the This Life without Limits podcast: audio here and video here! Purpose of this Post I wanted to compile a master list of concepts I’ve learned to drive personal transformation and how those concepts can be applied to one’s business / professional life. There is more content to come, but there’s […]

How To Minimize Data Redundancy

Is redundant data compromising decision-making and operational effectiveness in your organization? These valuable strategies for identifying, reducing, and preventing duplicate information can give you an edge. Modern organizations need to be wary of unintentional data redundancy and take proactive steps to eliminate it. Data redundancy is when multiple copies of the same information exist in […]

Implementing The Right Software for Employee Retention

The right software can significantly enhance employee satisfaction and retention. Discover strategies for selecting and implementing software solutions that boost productivity and create a more positive and engaging work environment. Key takeaways: As a business leader and decision-maker, you know better than most that good workplace technology and talent retention go hand in hand. You’ve […]

Accelerating Revenue: The Impact of Streamlining Claims Cycle Times

Discover how reducing claims cycle times leads to greater customer satisfaction, efficiency, and revenue. In today’s ultra-competitive landscape, policyholders crave speed, and claims cycle time is the leading metric they consider when choosing insurers. A short claims cycle time signals efficiency and reliability, while an extended one communicates that you’re not doing as much as […]