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Explore how leveraging paradigms in digital transformation can yield massive breakthroughs in personal transformation and vice versa.

IT executive explaining the financial benefits of claims upgrade and the cost savings from claims software upgrades.

December 4, 2024

How to Financially Justify Upgrading Your Claims Management System

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Build an ironclad business case for modernization by demonstrating the financial benefits of claims upgrade. Suppose you’re like most forward-thinking independent adjusting (IA) firms’ IT executives. In that case, you understand that aging claims management systems (CMSs) aren’t just a technology problem but a significant financial burden that grows heavier each year. Maintaining these systems […]

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Man inspecting server hub infrastructure, reading paperwork from folder, talking with workers. Supervisor doing evaluation of data center facility workspace, verifying documents

November 27, 2024

The Importance of Data Security in Claims Management Integrations

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Imagine an insurance adjusting (IA) firm integrating a new claims management system, transferring sensitive data on active claims, policyholders, and financial details.  During this process, a minor security lapse results in unauthorized access, exposing clients’ personal information. The fallout? Compromised client trust, potential legal ramifications, and a damaged reputation. This scenario highlights why data security […]

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Two female coworkers talking at a desk next to a computer with the newest computer software.

November 20, 2024

How to Choose the Right Integration Partner for Your Claims System

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In claims management, third-party integrations are more than technical add-ons—they’re the foundation of operational strength and efficiency.  For insurance adjusting (IA) firms, choosing the right technology partner isn’t just about finding a provider but about aligning with a team that truly understands the industry’s challenges and nuances.  The right partner doesn’t just plug systems together; […]

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Diverse colleagues working on AI computer integration mistakes.

November 13, 2024

5 Common Mistakes to Avoid in Claims Management Integrations

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Mistake 1: Inadequate Planning Rushing into integration without a detailed plan sets the stage for issues later. Poor preparation often results in missed requirements, underestimated timelines, and inadequate resource allocation. Mistake 2: Overlooking Data Migration Challenges Data migration is one of the most critical yet commonly overlooked aspects of system integration. Problems like incomplete data […]

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November 12, 2024

Susco Solutions Adds Powerful New Features to RocketClaims™ Claims Management System

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Susco Solutions, a leader in claims management software for the insurance industry, announces the release of several new features to RocketClaims™, its flagship claims management platform. The enhancements, available to all RocketClaims users, will further streamline claims processes, improve operational efficiency, and support business scalability. These new features include: “Susco’s core purpose is to build […]

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