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Our goal is to help break down barriers in how we perceive problem-solving.

Explore how leveraging paradigms in digital transformation can yield massive breakthroughs in personal transformation and vice versa.

Concept photo of the lifecycle of an IA firm

June 5, 2024

The 4 Stages of Growth of an IA Firm

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Challenges abound throughout an IA firm’s lifecycle. Strategic planning, adaptation, and technology partnerships can ensure success. The lifecycle of an independent adjusting (IA) firm comprises different stages, each with unique challenges and opportunities. Early on, there’s a high growth potential, but limited resources and a lack of an established track record hold the company back. […]

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May 15, 2024

Reducing Costs through Innovative Claims Management Solutions

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Eliminate manual processes and automate claims processing with innovative Susco solutions. This will cut costs and streamline workflows. Key takeaways: The inefficiencies inherent in traditional manual claims processing take a heavy toll on insurers: stacks of paperwork inundate employees’ desks, data is scattered across disparate locations, stakeholders are in the dark about the status of […]

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Puzzle pieces showing the words hidden costs on and under one piece.

May 8, 2024

Transforming Claims Management for Enhanced Profitability

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Beneath the seemingly calm surface of insurance operations lie hidden expenses akin to the submerged bulk of an iceberg. These concealed costs, often overlooked or underestimated, significantly impact the profitability and efficiency of insurance adjusting firms.  Recognizing and addressing these hidden expenditures is pivotal in navigating the complexities of modern business and achieving sustained financial […]

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A businessman sits with fingers on a laptop keyboard. Above the keyboard, hover icons for AI, money, a target, a car, and a checklist.

April 24, 2024

You’ve Come a Long Way, Baby – The History and Evolution of Insurance Claims Management

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Technology is increasing efficiency and saving money, and there’s no end in sight. Claims adjusting is a profession that dates back centuries, to when the first insurance company was established in 1680 in London. In the United States, Benjamin Franklin co-founded the Philadelphia Contributorship in 1752. The modern insurance claims adjuster role evolved from the […]

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Business people handshaking across the table during a meeting in a modern office.

April 17, 2024

How To Navigate Software Partnerships with Effective Collaboration

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As digital transformation becomes a priority in insurance, adjusters have turned to software partners to stay competitive. Properly navigating these partnerships is key to maximizing benefits. The insurance industry has changed drastically with widespread digitization and the emergence of new technologies. Customers now demand efficiency and speed in claims resolution and a seamless digital experience. […]

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