Software

November 12, 2024

Susco Solutions Adds Powerful New Features to RocketClaims™ Claims Management System

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Susco Solutions, a leader in claims management software for the insurance industry, announces the release of several new features to RocketClaims™, its flagship claims management platform. The enhancements, available to all RocketClaims users, will further streamline claims processes, improve operational efficiency, and support business scalability. These new features include: “Susco’s core purpose is to build […]

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Two employees going over analytics.

October 1, 2024

The Benefits of Automating Claims Management Processes

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For Independent Adjusting (IA) firms, managing claims manually can be a cumbersome, error-prone process that slows down cycle times and impacts overall efficiency.  Relying on outdated workflows can create significant challenges in a competitive environment where accuracy and speed are key to client satisfaction. Automation presents a solution that streamlines operations, reduces costly mistakes, and […]

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a group of employees during a meeting with a trainer at the head of the room with a clipboard.

September 25, 2024

Maximizing Efficiency with Integrated Claims Systems

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Adjusting firms face a unique challenge: leveraging technology to enhance efficiency without sacrificing the human touch that clients value. As claims volumes grow and the demand for quick resolutions increases, many firms find themselves stuck choosing between ill-fitting off-the-shelf solutions and the overwhelming task of developing custom software. This is where the intersection of integrated […]

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Independent adjusters evaluating claims management systems (SaaS CMS vs. custom CMS).

July 31, 2024

SaaS vs. Custom Claims Management Systems

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To build or not to build, that is the question. Discover the benefits and challenges of SaaS and custom CMSs and make the smart decision. The insurance landscape has evolved rapidly since the turn of the last decade. Today, a modern claims management system (CMS) is the bedrock of excellence. It supports digital channel enablement, […]

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Title card with the words Part 3, Surviving a CAT: Integration and Custom Systems in Claims Management

July 24, 2024

Part 3: Surviving a CAT: Integration and Custom Systems in Claims Management

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Delve into the complexities of transitioning from small-scale manual processes to integrated systems within larger firms. Emphasizing the importance of selecting the right platform and partner, the discussion highlights the challenges and benefits of custom-built systems versus third-party solutions.

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