Our goal is to help break down barriers in how we perceive problem-solving.
Explore how leveraging paradigms in digital transformation can yield massive breakthroughs in personal transformation and vice versa.
September 5, 2017
Keep Asking Why
DISCLAIMER – this article applies to mainly to Organizations without business analysts and programmers on staff. A few years ago, we were asked to quote a small automation for an existing, repeat client. They wanted help streamlining a spreadsheet-based process that took about 1/2 day of a high-level employee’s time each week. Client: Can you help […]
August 4, 2017
How to QA for a Consulting Firm
ONE: Don’t just “break the system” I remember my very first QA task when I started here three years ago. I was testing a client’s internal employee management system. I had never tested anything before, so I asked my project manager, “How should I QA the software? What does that mean?” He answered simply: “Do […]
May 30, 2017
Emergent Workflows Part 1
What is an Emergent Workflow? I’m not sure if there’s any consensus on the definition of an emergent workflow. It’s a term that I use to describe a pattern I have witnessed in business software. To me, an emergent workflow is a workflow that was not designed explicitly into a piece of software, but slowly […]
May 16, 2017
Naming Things is Hard
So What? “There are only two hard problems in Computer Science: cache invalidation and naming things.” – Phil Karlton. The above quote, while somewhat tongue in cheek, wears the ring of truth. Naming things is hard. Even when you put enormous effort into consistent and clear naming, you will invariably end up with some muddy […]
May 15, 2017
The Midnight Coaching Email
Let me take you back to the year 2011. This was a big year for us, as Susco had made a big name for itself as one of the first movers in mobile app development studios in the State of Louisiana. We were growing revenue at 50% per year and collecting awards like they were going out of style.
At the time I was a babe at 33, not a grey haired 39 year old – so needless to say, the success started going to my head. I thought of myself as being very emotionally intelligent with how I dealt with people, but it’s very easy when growing a company to do a great job focusing on the way you treat your clients and referral sources but not apply the same effort with your staff. This blind-spot almost cost me one of my best employees at the time. In the interest of protecting the innocent, I’ll refer to them as “Jim”. So, here we go…