Business

Two female coworkers talking at a desk next to a computer with the newest computer software.

November 20, 2024

How to Choose the Right Integration Partner for Your Claims System

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In claims management, third-party integrations are more than technical add-ons—they’re the foundation of operational strength and efficiency.  For insurance adjusting (IA) firms, choosing the right technology partner isn’t just about finding a provider but about aligning with a team that truly understands the industry’s challenges and nuances.  The right partner doesn’t just plug systems together; […]

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Diverse colleagues working on AI computer integration mistakes.

November 13, 2024

5 Common Mistakes to Avoid in Claims Management Integrations

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Mistake 1: Inadequate Planning Rushing into integration without a detailed plan sets the stage for issues later. Poor preparation often results in missed requirements, underestimated timelines, and inadequate resource allocation. Mistake 2: Overlooking Data Migration Challenges Data migration is one of the most critical yet commonly overlooked aspects of system integration. Problems like incomplete data […]

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November 12, 2024

Susco Solutions Adds Powerful New Features to RocketClaims™ Claims Management System

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Susco Solutions, a leader in claims management software for the insurance industry, announces the release of several new features to RocketClaims™, its flagship claims management platform. The enhancements, available to all RocketClaims users, will further streamline claims processes, improve operational efficiency, and support business scalability. These new features include: “Susco’s core purpose is to build […]

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Strong claims management team

November 6, 2024

How to Ensure a Smooth Claims Management System Integration

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Integrating a claims management system strengthens efficiency and accuracy in insurance services firms by connecting multiple platforms into a cohesive workflow. This approach eliminates manual data entry, reduces the risk of errors, and creates a unified system for handling claims.  Firms using systems like Rocket Claims experience faster claims processing, improved reporting, and better team […]

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Strong team at work

October 23, 2024

How to Build a Strong Automation Strategy for Your Claims Management System

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Automation holds the potential to transform claims management, but diving in without a strategy can lead to costly mistakes and unnecessary resistance. IA firms that approach automation with a well-defined plan avoid these pitfalls, ensuring smoother integration and long-term success.  A few practical steps can help develop an effective automation strategy, tackle budget constraints, and […]

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