Business

A black man working remotely on a laptop and talking on a smartphone.

February 5, 2025

How Insurance Adjusters Can Succeed in a Remote Work Environment

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Insurance adjusting has never been a typical desk job. Fieldwork, client meetings, and on-the-go assessments have always been part of the process. But in recent years, remote work has transformed how adjusters operate.  No longer tied to an office, adjusters can now handle claims, collaborate with teams, and manage reports from anywhere with an internet […]

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Couple planning life insurance plan on laptop.

December 26, 2024

How Modern Technology Improves Claims Management Efficiency

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Efficient claims management is the cornerstone of success for independent adjusting firms (IA firms). As the industry evolves, embracing modern technology has become essential for streamlining operations and staying competitive.  This article explores how advanced claims management technology trends—like AI, cloud solutions, and automation—are reshaping the landscape and enabling IA firms to achieve faster, more […]

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Employee using content management system

December 19, 2024

A Step-by-Step Guide to Modernizing Your Claims Management System

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Modern claims management isn’t just a back-end process — it’s a competitive advantage. A well-functioning Claims Management System (CMS) helps IA firms process claims faster, increase accuracy, and reduce administrative burdens. But when that system shows its age, it doesn’t just slow down operations — it limits growth. Outdated CMS platforms drag down efficiency, frustrate […]

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December 11, 2024

5 Signs Its Time to Replace Your Outdated Claims Management Software

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Keeping claims management software up to date is essential for insurance services firms striving to maintain efficiency and a competitive edge. As the insurance industry becomes increasingly data-driven, outdated software slows your business down and creates significant risks.  From frequent system crashes to integration issues, outdated software can hinder your team’s productivity, reduce customer satisfaction, and […]

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IT executive explaining the financial benefits of claims upgrade and the cost savings from claims software upgrades.

December 4, 2024

How to Financially Justify Upgrading Your Claims Management System

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Build an ironclad business case for modernization by demonstrating the financial benefits of claims upgrade. Suppose you’re like most forward-thinking independent adjusting (IA) firms’ IT executives. In that case, you understand that aging claims management systems (CMSs) aren’t just a technology problem but a significant financial burden that grows heavier each year. Maintaining these systems […]

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