Business

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December 11, 2024

5 Signs Its Time to Replace Your Outdated Claims Management Software

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Keeping claims management software up to date is essential for insurance services firms striving to maintain efficiency and a competitive edge. As the insurance industry becomes increasingly data-driven, outdated software slows your business down and creates significant risks.  From frequent system crashes to integration issues, outdated software can hinder your team’s productivity, reduce customer satisfaction, and […]

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IT executive explaining the financial benefits of claims upgrade and the cost savings from claims software upgrades.

December 4, 2024

How to Financially Justify Upgrading Your Claims Management System

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Build an ironclad business case for modernization by demonstrating the financial benefits of claims upgrade. Suppose you’re like most forward-thinking independent adjusting (IA) firms’ IT executives. In that case, you understand that aging claims management systems (CMSs) aren’t just a technology problem but a significant financial burden that grows heavier each year. Maintaining these systems […]

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Two female coworkers talking at a desk next to a computer with the newest computer software.

November 20, 2024

How to Choose the Right Integration Partner for Your Claims System

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In claims management, third-party integrations are more than technical add-ons—they’re the foundation of operational strength and efficiency.  For insurance adjusting (IA) firms, choosing the right technology partner isn’t just about finding a provider but about aligning with a team that truly understands the industry’s challenges and nuances.  The right partner doesn’t just plug systems together; […]

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November 13, 2024

5 Common Mistakes to Avoid in Claims Management Integrations

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Mistake 1: Inadequate Planning Rushing into integration without a detailed plan sets the stage for issues later. Poor preparation often results in missed requirements, underestimated timelines, and inadequate resource allocation. Mistake 2: Overlooking Data Migration Challenges Data migration is one of the most critical yet commonly overlooked aspects of system integration. Problems like incomplete data […]

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November 12, 2024

Susco Solutions Adds Powerful New Features to RocketClaims™ Claims Management System

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Susco Solutions, a leader in claims management software for the insurance industry, announces the release of several new features to RocketClaims™, its flagship claims management platform. The enhancements, available to all RocketClaims users, will further streamline claims processes, improve operational efficiency, and support business scalability. These new features include: “Susco’s core purpose is to build […]

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