Business
August 4, 2017
How to QA for a Consulting Firm
in: Business, Developers, Programming, Software Tagged: QA, quality assurance, software development, testing
ONE: Don’t just “break the system” I remember my very first QA task when I started here three years ago. I was testing a client’s internal employee management system. I had never tested anything before, so I asked my project manager, “How should I QA the software? What does that mean?” He answered simply: “Do […]
May 15, 2017
The Midnight Coaching Email
in: Business, Leadership Tagged: custom software development, emotional intelligence, leadership
Let me take you back to the year 2011. This was a big year for us, as Susco had made a big name for itself as one of the first movers in mobile app development studios in the State of Louisiana. We were growing revenue at 50% per year and collecting awards like they were going out of style.
At the time I was a babe at 33, not a grey haired 39 year old – so needless to say, the success started going to my head. I thought of myself as being very emotionally intelligent with how I dealt with people, but it’s very easy when growing a company to do a great job focusing on the way you treat your clients and referral sources but not apply the same effort with your staff. This blind-spot almost cost me one of my best employees at the time. In the interest of protecting the innocent, I’ll refer to them as “Jim”. So, here we go…
March 17, 2017
Has My Business Outgrown My Technology?
in: Business Tagged: business efficiency, business productivity, custom software development, salesforce
We get this question a lot from business owners in the middle of a growth phase. Often, they are already using systems for accounting and CRM (Customer Relationship Management), and they are not sure what processes could be improved, and if there is a business case to improve them. Over the years, we’ve identified a […]
August 7, 2012
Reading is Much Faster than Listening
in: Business Tagged: business efficiency, business productivity
So how many times today have you stopped what you were doing so you could pick up the phone, press 1, and then one by one listen to the 5 or 10 voicemails that piled up while you were in your last sales meeting or project discussion? Did you have to listen to any of […]
June 4, 2012
How to Increase Productivity by 50% for $200
in: Business Tagged: business efficiency, business productivity
Are you viewing this blog on your left screen, middle screen, or right screen? If your answer is “uh… my only screen” and you spend significant time in from of a computer, then you’re missing out on a huge opportunity for productivity gains…Adding another monitor.