February 26, 2018

What is Technical Debt?

in: Business, Developers, Programming, Software Tagged: custom software, custom software development, software development, technical debt

You may have heard software developers and project managers talk about “technical debt”. This term has been around since the 1990s and is growing in popularity. But what is technical debt and why do people keep talking about it?

February 15, 2018

Are You Underutilizing Salesforce, Part I

in: Business, Software Tagged: business efficiency, salesforce, Salesforce administration, Salesforce adoption, Salesforce features, Salesforce integration, Salesforce value, underutilizing Salesforce

Your team may have been working in Salesforce for a while. Now is the time to ask: are you getting the most value from your subscription? How can you tell if you are underutilizing Salesforce?

February 15, 2018

Monolithic Rollouts of Legacy System Replacements

in: Business, Developers, Programming, Software Tagged: business efficiency, business productivity, Business Tag, consulting, custom software, custom software development, Programming tag, software development, softwares, solution design

Legacy system conversion projects are always challenging. Rollout strategy can make a huge difference in successful user adoption and overall project success. Only when I began writing them down did I realize that I had recurring dreams.  I had believed that my dreams were largely random and varied, but instead I learned that I had […]

February 9, 2018

Salesforce user adoption, Part I: Signs you don’t have buy-in from your org on using Salesforce

in: Business, Developers, Software Tagged: business efficiency, business productivity, Business Tag, salesforce, Salesforce administration, Salesforce adoption, Salesforce user adoption, softwares

Now that your company has rolled out its shiny new CRM system, you’ll want to make sure your team is fully on board. How can you track Salesforce user adoption? What are the signs you don’t have full buy-in from your organization on using Salesforce? Of course, there are many useful reports available in the […]

December 18, 2017

How to Prevent a “Gotcha!” in Salesforce Relationships

in: Business, Data, Programming, Software Tagged: Business Tag, data tag, database, sales force management, salesforce, Salesforce administration, Salesforce development, Salesforce relationships, softwares

Working with Salesforce relationships is a little different from traditional relational database structures, but Salesforce has great tools for building custom data relationships, and most people can adapt quickly to the SOQL model. As with any other system, though, there are a few “gotchas” to watch for when designing Salesforce relationships. I ran into one […]