Insurance

A pink piggy bank sitting atop a laptop.

March 19, 2025

Cutting Costs and Boosting Efficiency: The Power of Automation in Claims Management

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How automation reduces claims management costs. IA firms face mounting pressure to reduce operational costs while improving efficiency in claims management. Manual processes, human errors, and inefficient workflows can significantly inflate expenses and slow down claim settlements. To stay competitive, IA firms must adopt automation technologies that streamline tasks, enhance accuracy, and accelerate decision-making. RPA, […]

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A white mask on a wooden table, symbolizing how artificial intelligence is “unmasking” inefficiencies in insurance claims processing.

March 12, 2025

How AI Is Eliminating Inefficiencies in Insurance Claims Processing

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Learn how artificial intelligence is preventing fraud and streamlining workflows in insurance claims processing. AI is revolutionizing the insurance industry by identifying and addressing inefficiencies, particularly in claims management. The traditional claims process is often riddled with manual workflows, redundant tasks, and error-prone procedures, leading to increased costs and delays.  AI-powered technologies, such as ML […]

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Female insurance adjuster holding a clipboard in front of a couple seated in chairs.

February 19, 2025

User-Friendly Claims Management Software

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The key to increased productivity and satisfaction Slow, outdated claims management software frustrates adjusters, delays settlements, and increases errors. When systems are clunky or difficult to navigate, productivity suffers, and adjusters spend more time fighting the software than processing claims.  On the other hand, a user-friendly platform streamlines workflows, eliminates inefficiencies, and makes it easier […]

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A black man working remotely on a laptop and talking on a smartphone.

February 5, 2025

How Insurance Adjusters Can Succeed in a Remote Work Environment

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Insurance adjusting has never been a typical desk job. Fieldwork, client meetings, and on-the-go assessments have always been part of the process. But in recent years, remote work has transformed how adjusters operate.  No longer tied to an office, adjusters can now handle claims, collaborate with teams, and manage reports from anywhere with an internet […]

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Checkerboard of insurance workers completing several kinds of work, both collaboratively and with technology.

January 29, 2025

Balancing Technology and Human Connection in Insurance

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The human element in a tech-driven insurance world The insurance industry, especially independent adjusting (IA) firms, revolves around trust. Policyholders rely on adjusters during some of the most stressful moments of their lives. A denied or delayed claim can create frustration, while a smooth and understanding claims process can build lasting loyalty. At the heart […]

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