May 15, 2017
The Midnight Coaching Email
Let me take you back to the year 2011. This was a big year for us, as Susco had made a big name for itself as one of the first movers in mobile app development studios in the State of Louisiana. We were growing revenue at 50% per year and collecting awards like they were going out of style.
At the time I was a babe at 33, not a grey haired 39 year old – so needless to say, the success started going to my head. I thought of myself as being very emotionally intelligent with how I dealt with people, but it’s very easy when growing a company to do a great job focusing on the way you treat your clients and referral sources but not apply the same effort with your staff. This blind-spot almost cost me one of my best employees at the time. In the interest of protecting the innocent, I’ll refer to them as “Jim”. So, here we go…
March 17, 2017
Has My Business Outgrown My Technology?
We get this question a lot from business owners in the middle of a growth phase. Often, they are already using systems for accounting and CRM (Customer Relationship Management), and they are not sure what processes could be improved, and if there is a business case to improve them. Over the years, we’ve identified a […]
August 7, 2012
Reading is Much Faster than Listening
So how many times today have you stopped what you were doing so you could pick up the phone, press 1, and then one by one listen to the 5 or 10 voicemails that piled up while you were in your last sales meeting or project discussion? Did you have to listen to any of […]
June 4, 2012
How to Increase Productivity by 50% for $200
Are you viewing this blog on your left screen, middle screen, or right screen? If your answer is “uh… my only screen” and you spend significant time in from of a computer, then you’re missing out on a huge opportunity for productivity gains…Adding another monitor.
June 4, 2012
Advantages of QuickBooks Integration – Businesses & Accounting Firms
80% of small businesses utilize QuickBooks to handle their accounting needs. This includes accounts payable, accounts receivables, time tracking, vendor databases, and client databases. QuickBooks is a revolutionary program that has one big flaw; it does not allow for native importing of other systems data. Most businesses and their accounting firms have no idea that […]